WACL Speaker Dinner, Tuesday 11th February 2003
Val Gooding was appointed as BUPA’s Chief Executive in August 1998. She joined BUPA from British Airways in 1996 as Managing Director.
BUPA is a broad-based health and care organisation with a growing international presence. It has more than eight million customers in 180 countries, 40,000 employees, and interests in health insurance, hospitals, care of the elderly and mentally infirm, health screening, workplace health, fitness and childcare. BUPA works increasingly with the National Health Service. Under an agreement with the Department of Health, BUPA will run the first of a series of fast-track diagnostic and treatment centres for the NHS.
BUPA has other business activities based in Spain, Ireland, Saudi Arabia and in several locations in Asia as well as Australia. BUPA is a provident association with no shareholders and reinvests all of its surpluses back into the business.
At British Airways, Val held a number of key positions including Director Asia Pacific, and Director of Business Units, overseeing BA’s subsidiary companies. She also headed up the Marketing Department and was for three years responsible as Head of Cabin Services for BA’s ten thousand cabin crew. She was extensively involved in BA’s transformation to a customer-led business.
Val is a non-executive director of BAA plc and Compass Group plc and sits on the Council of Warwick University as well as the Advisory Board of the Warwick Business School. She is a Board member of the Association of British Insurers, a member of the Leadership Team for Opportunity Now, and the President of the International Federation of Health Plans.
Val was awarded the CBE for services to business in the 2002 New Year’s Honours list.